Subscription policy
Trial Period
We may offer a paid trial subscription for the service. Unless you cancel before the end of the trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period. Please note that if a trial is offered, this will be explicitly stated on the price screen before the checkout. If this is not the case, you will purchase our subscription without a trial. We may also from time to time offer discounted offers that renew at the full not discounted price and other offers that may be interesting for you.
Subscription
The subscription renews automatically at the end of each period (each month, 3 months, 6 months, or otherwise, depending on the option selected by you at the time of purchase) until you cancel.
Payment Method
Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable subscription fees to the payment method that you use.
Cancellation
Your subscription renews automatically at the end of each period until you cancel.
To avoid being charged cancel your subscription before the end of the then-current period. To cancel your subscription - email us at [email protected] from the email registered at our Website, indicate the email's subject as "Unsubscribe" and our support team will help you to unsubscribe. Your subscription is cancelled after you receive an email confirmation from the support team.
Refunds
Except where required by law or expressly stated in our policies, subscription fees are generally non-refundable and non-exchangeable. If you cancel your subscription during an active subscription period, any refund for the unused portion of that period will be considered on a case-by-case basis and is not guaranteed.
We also reserve the right to decline a refund if you have breached any provisions of the Terms.
Notice for the EU residents. If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of Services. If you purchase a single item of digital content (such as a video or PDF file), you expressly agree that it will be made available to you immediately. As a result, you waive your statutory right of withdrawal and are not eligible for a refund once access is granted. If you subscribe to an ongoing service (such as App access), you expressly request and consent to the immediate delivery of the service. If you choose to exercise your right of withdrawal within 14 days of entering into the contract, we will issue a refund minus an amount proportional to the service provided prior to the date you notified us of your withdrawal.
Changes
To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on or through the app and/or by sending you an email notification, or in other prominent ways. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.
If you have any questions in relation to the subscription terms, please contact us at [email protected].
Please make a screenshot of this information for your reference. This may help you to control your subscriptions.
Money-Back Guarantee
1. MONEY-BACK GUARANTEE RULES
Beyond the refund rules outlined in our Terms of Use & Service and those mandated by law and applicable to you (if any), if you purchased directly from our website and were offered a money-back guarantee at checkout, you are eligible to receive a refund provided that:
- you contact us via email [email protected] within 30 days after your initial purchase and before the end of your subscription period;
2. GENERAL REFUND RULES
If you are not satisfied with your subscription, you may be eligible for a refund in accordance with our money-back guarantee offered at the time of purchase.
We reserve the right to deny refund requests in cases involving fraud, abuse of our services, violations of these Terms, or other circumstances permitted by applicable law.
Note for the EU residents. If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of Services. If you purchase a single item of digital content (such as a video or PDF file), you expressly agree that it will be made available to you immediately. As a result, you waive your statutory right of withdrawal and are not eligible for a refund once access is granted. If you subscribe to an ongoing service (such as App access), you expressly request and consent to the immediate delivery of the service. If you choose to exercise your right of withdrawal within 14 days of entering into the contract, we will issue a refund minus an amount proportional to the service provided prior to the date you notified us of your withdrawal.